COMPANY POLICIES
The section below outlines our policies, terms, and conditions governing the use of our mobile applications, ride booking and cancellation services, digital wallets, payment and refund processes, data protection practices, and backend support services. These guidelines are designed to help our customers and partners understand, access, and use our services with ease and confidence.
Policy Documents
The following is a list of documents covering company policies and terms and conditions. Click on the links below to open the documents in a new tab.
In case you have any doubts or questions
If you have any questions or would like to discuss the attached Policy or Terms and Conditions documents, please contact us using the phone number provided at the bottom of the page. If you have any concerns, complaints, or require assistance relating to your ride, booking, or your use of our app, our Customer Support team is available to help. You can reach us by phone or email using the contact details provided. We value your feedback and are committed to resolving your queries and concerns promptly, fairly, and professionally.